1. OS version? (Windows XP home edition)
2. What firewalls you have? Norton
3. How much ram? 512 mg
4. Hard Disk space available? 30 gigs
5. Connection type? (380 K wireless)
6. Modem & router brand name & model numbers? (Motoral-sb 5120 surfboard cable modem), (Linksys - model wrt54g - wireless-g broadband router)
7. Where are you trying to connect from (house)?
8. What version of LimeWire (LW) & Java do you have? LW Pro 4.12.11 & Java 1.5.0_08
9. Who is your ISP provider (Internet Service Provider)? Teton Wireless
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Your test worked.
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. I don't know
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I have been trying for a week to get connected.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes