1. OS version? windows vista
2. What firewalls you have?windows live onecare
3. How much ram?
4. Hard Disk space available?52.5g
5. Connection type? broadband
6. Modem & router brand name & model numbers?motorola sb5100 surfboard
7. Where are you trying to connect from?house
8. What version of LimeWire (LW) & Java do you have? 4.12
9. Who is your ISP (Internet Service Provider)?liberty
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?says your test worked
11. Are you sharing the connection with other computers or p2p sharing programs?no
12. Is this a your 1st try at LW or is this a new problem with an experienced user.first time
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?yes
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?not sure
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall [IMG]http://www.gnutellaforums.com/connection-problems/images/smilies/smile.gif[/IMG*********** antispyware and firewall
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country puerto rico

I can download and open LW but it doesnt connect. oon the bars that appear at the side of the blue world it says "you are currently connecting" but i had wait a entire night and doesnt connect. It only goes up to the first bar. sorry if theres already a post with this same problem, but i looked and didnt find it. if theres already one give me the link, otherwise please help